Stay inspection-ready. Skip the paperwork.随时应付检查，不用动笔。

Rule 14 of the Massage Establishments Rules 2018 says every licensed massage establishment in Singapore must keep a client register. For every client, before the massage or treatment starts, you record their full name, NRIC number (or passport or travel document details for a foreigner), nationality, and the date and time they arrived. You fill it in straight away. When they leave, you add the date and time they left. You keep the register for at least one year after the date of the final entry in it. This covers licensed massage and spa shops, foot reflexology shops and TCM shops. Some premises are exempt from licensing, for example where massage is given only by registered TCM practitioners, or open-concept premises. If that's your shop, Rule 14 doesn't apply, so you shouldn't collect full NRIC numbers.《2018年按摩院规则》第 14 条规定，新加坡每一家持牌的按摩院都必须保存一份客人登记册。每位客人，在按摩或治疗开始之前，你要记下他的全名、身份证号码（外国人则是护照或旅行证件资料）、国籍，以及到达的日期和时间。要马上填写。客人离开时，再加上离开的日期和时间。登记册要在最后一次填写的日期之后，至少保存一年。这适用于持牌的按摩店和水疗馆、足部反射区按摩店，以及中医馆。有些场所获豁免、不需要执照，例如只由注册中医师提供按摩的场所，或开放式场所。如果你的店属于这一类，第 14 条并不适用，所以不应收集完整的身份证号码。

To fix a mistake, add a new, correct line and leave the original in place, so your register keeps a clear history. Rule 14 also says you must not enter details you know, or have reason to believe, are false. A complete register matters: missing or incomplete client-register entries are an offence under Rule 14 of the Massage Establishments Rules 2018, with a fine of up to S$5,000, or up to S$10,000 and/or up to 2 years' jail for repeat offenders, and the licence can be revoked. registerME timestamps every entry, so your register stays tidy and ready for inspection.如需更正，请另起一行写上正确资料，并保留原来的记录，让登记册的历史清清楚楚。第 14 条也规定，不可填入明知或有理由相信是虚假的资料。登记册完整很重要：根据《2018年按摩院规则》第 14 条，客人登记册记录缺漏或不完整属于违法行为，最高可罚款 S$5,000；重犯者最高可罚款 S$10,000 和/或监禁最长 2 年，执照也可能被吊销。registerME 为每条记录打上时间戳，让你的登记册整齐有序，随时可供检查。

A customer has to give their name, ID or passport number, nationality, and arrival time before you can treat them — you can't skip it, even for a regular. Those details stay in your register for at least a year, and an officer can ask to see it during an inspection.客人必须先提供姓名、身份证或护照号码、国籍和到达时间，你才能为他服务——就算是熟客也不能省。这些资料会在登记册里保存至少一年，官员在检查时可以要求查看。

Yes, if your shop is licensed. Rule 14 of the Massage Establishments Rules 2018 requires it, so you don't need the customer's permission, though it's good practice to tell them why you ask. If your shop is exempt from licensing, Rule 14 doesn't apply, so don't collect full NRIC numbers. Either way, keep the numbers safe: lock them away, let only the staff who need them see them, don't leave them showing on a screen, and don't keep them longer than you have to. Do not photocopy or photograph the IC card. You may write down the number, but don't keep a copy of the card.持牌店铺可以。《2018年按摩院规则》第 14 条有此要求，所以不需要客人同意，但最好还是告诉客人为什么要收集。如果你的店获豁免、不需要执照，第 14 条并不适用，就不应收集完整的身份证号码。无论哪种情况，都必须妥善保管这些号码：锁好，只让需要用到的员工查看，不要一直显示在屏幕上，也不要保存超过所需的时间。不要复印或拍下身份证。你可以记下号码，但不能保留证件的副本。

At least one year after the date of the final entry in the register (Rule 14). After that, the law says don't hold personal details longer than you need, so clear out or anonymise old records once there's no reason to keep them, for example unless an officer has asked you to hold them. Keeping the register on its own, separate from your other customer lists, makes this easy.从登记册最后一次填写的日期起，至少一年（第 14 条）。之后，法律规定个人资料不应保存超过所需的时间，所以一旦没有理由再保留（例如官员没有要求你保留），就清除或匿名化旧记录。把登记册单独存放、跟其他客户名单分开，会让这件事简单很多。

Customers type their own details into a tablet when they arrive, and check out when they leave. The register fills itself in and stamps the date and time on every entry, so you have a clear, timestamped record. ID numbers are encrypted and hidden. A staff member can show one in full for an inspection, and every reveal is logged. By default, a customer's details are kept for at least one year after their last visit, then cleared automatically. You can set a longer period, and you can keep records longer if an officer asks.客人到达时自己在平板上输入资料，离开时办理登出。登记册会自动填好，并为每条记录打上日期和时间戳，让你有一份清楚、有时间记录的登记册。身份证号码经过加密并隐藏，员工可以在检查时完整显示某一条，而且每次显示都有记录。默认在客人最后一次到访之后，至少保存一年，然后自动清除。你可以设得更长；如果官员要求保留，也可以继续保存。