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RegisterMEA Terms of Service

Last Updated: 2026-07-19

These Terms of Service ("Terms") govern your access to and use of RegisterMEA (the "Service"), a software application operated by Eynvok Digital Pte. Ltd. ("Eynvok", "we", "our", or "us") under the KartChing platform.

By creating an account, accessing, or using RegisterMEA, you agree to be bound by these Terms.

If you are accepting these Terms on behalf of a business, you represent that you are authorised to bind that business to these Terms.

1. About RegisterMEA

RegisterMEA is a software application offered under the KartChing platform.

KartChing is a business software platform developed and operated by Eynvok Digital Pte. Ltd., providing software solutions for various industries including retail, food & beverage, massage establishments, and other service businesses.

RegisterMEA is the KartChing application designed specifically for licensed Massage Establishments in Singapore to assist with customer registration, front desk operations, statutory record management, and related business functions.

RegisterMEA is software only.

We do not operate your business, hold your Massage Establishment licence, provide legal advice, regulatory advice, or guarantee compliance with any law, licence condition or regulatory requirement.

You remain solely responsible for operating your business, maintaining all required licences, and complying with all applicable laws and regulations.

2. Eligibility

The Service is intended for businesses operating Massage Establishments in Singapore.

To use RegisterMEA for live business operations, you must hold a valid Massage Establishment Licence, or be authorised to act on behalf of a business that holds one.

During registration, you may be required to provide your Massage Establishment Licence Number and other information reasonably requested by us to verify your business.

We reserve the right to approve, decline, suspend or terminate any account where we are unable to reasonably verify the information provided, or where continued access may expose us, our customers or the Service to legal, regulatory, security or commercial risks.

3. Your Account

You are responsible for:

  • maintaining accurate account information
  • safeguarding your login credentials
  • managing access by your employees and authorised users
  • all activities conducted through your account

You must promptly notify us if you become aware of any unauthorised use of your account.

4. Your Responsibilities

You are solely responsible for:

  • complying with all applicable laws and regulations
  • maintaining your Massage Establishment Licence
  • ensuring all information entered into the Service is accurate and complete
  • obtaining any required consents or providing any notices required before collecting personal information
  • the conduct of your employees and authorised users

The Service records information entered by you or your authorised users.

We are not responsible for inaccurate, incomplete, false or unlawfully collected information entered into the Service.

5. Acceptable Use

You must not:

  • use the Service for unlawful purposes
  • access or attempt to access another customer's account or data
  • interfere with the security or proper operation of the Service
  • introduce malware or malicious code
  • reverse engineer, copy, resell or exploit the Service except where permitted by law
  • use the Service in a manner that may damage, disrupt or impair its operation

We may monitor, investigate and take appropriate action where we reasonably believe such action is necessary to protect the security, integrity or proper operation of the Service.

6. Subscription and Fees

Certain features of RegisterMEA may require a paid subscription.

Subscription plans, pricing and available features are published by us and may be updated from time to time.

Unless otherwise stated:

  • all fees are in Singapore Dollars
  • applicable taxes may apply
  • subscriptions are payable in advance

We may revise our pricing by providing reasonable notice before any change takes effect.

If you do not agree with the revised pricing, you may cancel your subscription before the new pricing becomes effective.

7. Your Data

You retain ownership of the data you submit through the Service.

You grant us a limited right to host, process, transmit, store and use that data only as reasonably necessary to operate, maintain, secure, improve and support the Service, comply with applicable laws and fulfil our obligations to you.

Nothing in these Terms transfers ownership of your data to us.

Where required by applicable law, certain records may need to be retained for statutory purposes and may not be immediately deleted.

8. Privacy

Our collection and use of personal information is governed by our Privacy Policy.

Where we process personal information on your behalf, our Data Processing Addendum also applies.

9. Intellectual Property

RegisterMEA, KartChing and all related software, designs, documentation, trademarks and intellectual property remain the property of Eynvok Digital Pte. Ltd. or its licensors.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable and revocable licence to use the Service during your active subscription.

10. Availability

We aim to provide a reliable Service.

However, the Service may occasionally be unavailable due to maintenance, updates, security events, third-party service interruptions or circumstances beyond our reasonable control.

We may modify, improve, replace or discontinue features from time to time where we reasonably consider it appropriate to do so.

Where practicable, we will provide reasonable notice of material changes.

11. Suspension

We may suspend, restrict or terminate access to the Service where we reasonably believe it is necessary to:

  • protect the security or integrity of the Service
  • investigate suspected misuse
  • comply with applicable laws or regulatory requirements
  • prevent harm to other customers
  • address unpaid subscription fees
  • respond to material breaches of these Terms

Where reasonably practicable, we will notify you of any suspension.

12. Cancellation and Termination

You may cancel your subscription at any time.

Cancellation prevents future renewals but does not entitle you to a refund of subscription fees already paid, except where required by applicable law or where we expressly agree otherwise.

We may suspend or terminate your account where you materially breach these Terms or where continued provision of the Service is no longer reasonably practicable.

Upon termination:

  • your right to access and use the Service immediately ends
  • we may deactivate your account
  • subject to applicable laws, we may retain, archive or delete your data in accordance with our Privacy Policy and Data Processing Addendum
  • where available, you may export your data for a period of at least 30 days following termination

13. Disclaimer

The Service is provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, we do not warrant that the Service will be uninterrupted, error-free, available at all times or suitable for every business.

We do not guarantee that use of the Service will satisfy legal or regulatory requirements, guarantee inspection outcomes, or replace your own compliance obligations.

14. Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot legally be excluded under the laws of Singapore.

Subject to the above, Eynvok shall not be liable for any indirect, incidental, consequential, exemplary or special damages, including loss of profits, revenue, business opportunities, goodwill, anticipated savings, business interruption or loss of data, arising from or relating to your use of the Service.

Our total aggregate liability arising out of or relating to the Service, including any indemnification obligations under Clause 15, shall not exceed the total subscription fees actually paid by you to us during the twelve (12) months immediately preceding the event giving rise to the claim.

15. Indemnity

You agree to indemnify and hold harmless Eynvok from claims, losses, liabilities, damages and reasonable costs arising directly from:

  • your use of the Service in breach of these Terms
  • your breach of applicable laws
  • your misuse of the Service

This clause does not apply to the extent that the claim results directly from our own negligence, fraud or breach of these Terms.

16. Changes to these Terms

We may amend these Terms from time to time.

Where changes materially affect your rights or obligations, we will provide reasonable notice before they take effect.

Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

17. Governing Law

These Terms are governed by the laws of Singapore.

The courts of Singapore shall have exclusive jurisdiction over disputes arising out of or relating to these Terms unless otherwise agreed between the parties.

Before commencing legal proceedings, both parties agree to make reasonable efforts to resolve disputes through good faith discussions.

18. General

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions remain in full force.

Our failure to enforce any provision does not constitute a waiver of that provision.

Neither party is liable for delays or failures caused by circumstances beyond its reasonable control.

These Terms, together with our Privacy Policy and Data Processing Addendum, constitute the entire agreement relating to the Service.

19. Assignment

You may not assign, transfer or novate these Terms, or any rights or obligations under these Terms, without our prior written consent.

We may assign or transfer these Terms, in whole or in part, without your consent, in connection with a merger, acquisition, corporate reorganisation, or sale of all or substantially all of our relevant assets, provided the assignee agrees to be bound by these Terms.

20. Notices

We may provide notices to you by email to the address associated with your account, through in-Service notifications, or by posting on our website.

Notices are deemed received when sent, provided we used the correct and current contact details on record.

We may update our contact and notice details from time to time; the details published on our website at the relevant time will apply.

Contact

Eynvok Digital Pte. Ltd.

Operating the KartChing platform, including RegisterMEA.

Email: legal@kartching.com

Website: https://kartching.com/mea